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  • Plugin Author Daniel Iser

    (@danieliser)

    @vartdomen – Sorry to hear that, but since we have over 10k users using our plugin along side Divi, highly unlikely just on the face of things.

    Further if there were issues recently, since we haven’t made any changes to speak of the most likely culprit would be on the Divi end. There have been at least 5 issues our users have reported over the past 9 months or so due to “recent’ divi updates. Typically they go back one version and it works fine, then they udpate once patches were made.

    Do you have any error information that led you to such a conclusion, or simply that when you deactivate our plugin the issue goes away? The latter in our case rarely points to our plugin as the source of the issue, often its related to the content you insert into the popups, not the popups themselves. When you deactivate the plugin that broken content no longer gets run to break things either.

    I would report whatever info you have to Divi to be sure they are aware of the issue, further I have a feeling its not a Divi + PM issue, but rather caused by some 3rd plugin that is less commonly used as again, nobody else has reported such.

    Would love to hear more about the error details, they would likely point you in the right direction.

    Feel free to message our support https://wppoupmaker.com/support/

    • This reply was modified 5 years, 10 months ago by Daniel Iser.
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