• Resolved cag8f

    (@cag8f)


    Hello. My site has Hummingbird installed, and page caching enabled. My home page also has an Instagram feed displayed, via the Photonic plugin. Today I opened my home page to find a few of the images in the Instagram feed were broken, with a 403 error (screenshot). When I cleared the Hummingbird page cache, this issue went away. I am glad the issue went away when I cleared the page cache. But what I would like to know is how I can prevent this from occurring in the future. Or, when it occurs, how can I be automatically notified so I know to login and clear the page cache? If I hadn’t logged in to clear the page cache, how long would these images have remained broken?

    I believe the images in-question had been deleted by the Instagram admin from his Instagram account.

    I raised this with Photonic support (see here), and they directed me to you.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @cag8f,

    Unfortunately, there’s not much Hummingbird can do. If something is deleted on an external resource that you can’t control, you can only login to the site and clear the cache.

    Best regards,
    Anton

    Thread Starter cag8f

    (@cag8f)

    Right O, no worries–I understand. Would you say then that, if my page has content that might change unbeknownst to me (as with the Instagram feed on my page), that, if I want to prevent any broken image links, I probably need to completely forego page caching? In other words, page caching should typically be reserved for pages in which you control any and all content changes. If not, page caching could run the risk of broken links (as in my case). Does that sound accurate, or that I’m on the right track towards understanding?

    @cag8f,

    If you have pages, where the content updates are not controlled by you, such pages should be excluded from page caching. You can exclude the page by url in the Page Caching settings. Also, you can try to see if the Instagram plugin has a setting to use JavaScript to fetch changes. JavaScript will not be cached.

    Best regards,
    Anton

    Thread Starter cag8f

    (@cag8f)

    OK thanks for that. We can consider this resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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