Hi @knutsp
I hope you’re doing well. That’s very strange. Before proceeding, please ensure that you are using the latest version of Team Member Blocks, which is version 1.1.4
. I’ve personally tested it with WordPress 6.2
, and everything appears to be functioning perfectly.
To help us diagnose any issues you might be facing, could you kindly provide us with your Site Info? Here’s how you can do it:
- Go to your WordPress Dashboard.
- Navigate to
Tools -> Site Health -> Info.
- Click on “
Copy Site Info to Clipboard
” to copy the information.
Additionally, it would be very helpful if you could share the Debug Log with us. To enable debugging, follow these steps:
- Access your File Manager from cPanel.
- Locate and edit the
wp-config.php
file.
- Look for the line:
define('WP_DEBUG', false);
and adjust it to the following three lines:
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );
Please note that it’s essential to keep WP_DEBUG_DISPLAY
as false to prevent errors from displaying on your live website. Enabling WP_DEBUG_LOG
will record the errors in the /wp-content/debug.log file.
Once you’ve done this, paste the log in PasteBin and share the link with us. This information will greatly assist us in identifying any underlying issues and providing you with a solution.
Thank you for your cooperation, and we look forward to resolving any concerns you have.
Have a nice day.