Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Frans Allen

    (@fransallen)

    Hi @abidsoomro,

    Thanks for reaching out.

    That can happen because of an image multi-level compression. Since Statically runs its own compression, it is not needed to compress the master image, because it can hold us optimally optimizing images. However, CDN will only deliver a compressed version of an image to end-users.

    But, if compression at the origin level is required, this should still work (not recommended), keeping in mind that the image must not be corrupted.

    For best practice: if the CDN returns with an error message, try to check the image at the origin. If we see this image https://gagbee.com/wp-content/uploads/2019/12/Joker.png, it looks like there is damage to the file, and our compression is unable to process. My suggestion is to make sure images are complete/non-corrupt files and not a 404 page, then CDN should work well here.

    Let me know if this helps.

    Best,
    Frans

    Thread Starter abidsoomro

    (@abidsoomro)

    Hi

    Thanks for your reply, I faced another issue while the picture is ok while upload

    but the post is not showing the image,
    https://gagbee.com/baby-and-the-beast/
    it means the plugin is causing problems with the images

    • This reply was modified 4 years, 7 months ago by abidsoomro.
    Plugin Author Frans Allen

    (@fransallen)

    Hi @abidsoomro,

    I have checked your page. The image does not appear because the image cannot be loaded from the origin or a 404 page, please ensure that the image exists.

    Best,
    Frans

    Thread Starter abidsoomro

    (@abidsoomro)

    Yes I uploaded image again and it shows clearly in medial library, but not in post there are many posts which shows these error just because of that plugin which compress and convert images directly in webp

    Thread Starter abidsoomro

    (@abidsoomro)

    any ways I just removed that plugin now I am trying to upload files again, but that plugin just saved the storage of server, because all the image and video files are on the server

Viewing 5 replies - 1 through 5 (of 5 total)
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