Broken image link suddenly appearing

  • Hello and Merry Christmas!

    On my site – https://healthitlink.com – there is supposed to be an image under the tabs that say “home, Register, activity….” and to the left of “Welcome to HealthITLink”

    The path to the image is correct. The image was working in all browsers, for over a year, and was working correctly yesterday.

    There have been no changes, in any way, to this site since the image link last worked properly – no changes in several days actually.

    I tried changes the permissions to 777 – just as a last resort ??

    The only clue is that this image, for some reason, has never worked on my iPad. Pulling up the site in Safari, only on my iPad, and the image has always shown as a broken link. I did try to view the site on the iPad yesterday and saw the broken link – and then just now was the next time I tried the site in both Chrome and Safari on my desktop.

    Any ideas?

    Thanks and hope everyone is enjoying their holidays!!!
    Rob

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    There have been no changes, in any way, to this site since the image link last worked properly – no changes in several days actually.

    You may also want to contact your hosting provider in case there is any server-side change causing this to happen.

    If this is the image…
    <img src="https://community.healthitlink.com/wp-content/uploads/2013/10/collaboration-technology4.jpg" alt="header">
    There are no width and height attributes to it, which is maybe why it never showed in your iPad.
    The attributes within the img tag should be => height=”” width=””
    Your theme should have put these in.

    Height and width attributes to your IMG SRC HTML tag allows the browser to know how much space to leave for an image.
    More info here: https://www.computerhope.com/issues/ch001158.htm

    Thread Starter Robert

    (@robg48)

    Thank you both – Tara & Neo.

    I did open a support call with 1and1. Something happened on another site I have with them as well – some raw js code got cut off so it wasn’t displaying properly – I just did a restore to that page and it works fine.

    Also, on that same site, I couldn’t login either – getting the same cookies error – so hopefully they will have something to say.

    As for the image, thank you, I didn’t notice that and didn’t consider it!

    But I’m not sure if that would explain why it suddenly stopped working on desktop systems today.

    Once I can actually login I ‘ll try setting the attributes ??

    Thank you both again!
    Rob

Viewing 3 replies - 1 through 3 (of 3 total)
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