Broken Downloaded File

hey,

i am adding a downloadable product link :

https://herbseo.com/digitaldron_cdn/mythemeshop-connect-v3.0.3.zip

when customer download the file they get 1.4Kb file which is broken file.

https://prnt.sc/eNc9wb0IlvWK

but when you directly visit the download link file the file will be downloaded easily.

here is my woocoomerce setting.

https://prnt.sc/bINFXvn42KQW

i also tried X-Accel-redirect giving same error.

i dont want to use redirect only, since it can reveal the actual link of the file.

few months back it was working fine, all of sudden it started downloading currupted file.

Note: the file is stored in cpanel on herbseo domain.

https://prnt.sc/7N8_lB7KSHhE

I have also confirmed tha “allow_url_fopen” is on on herbseo cpanel where file is stored.

here is the my woocommerce report.

WordPress Environment

WC Version: 7.2.2
REST API Version: ?</img> 7.2.2
WC Blocks Version: ?</img> 8.9.2
Action Scheduler Version: ?</img> 3.5.3
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.1.13
PHP Post Max Size: 32 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.40-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.2.2
WC Database Prefix: wp_
Total Database Size: 21.71MB
Database Data Size: 18.54MB
Database Index Size: 3.17MB
wp_woocommerce_sessions: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.38MB + Index: 0.26MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.22MB + Index: 0.10MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.16MB + Index: 0.12MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.24MB + Index: 0.12MB + Engine MyISAM
wp_duplicator_pro_entities: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_duplicator_pro_packages: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_email_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.06MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 2.37MB + Index: 0.20MB + Engine MyISAM
wp_postmeta: Data: 1.55MB + Index: 0.81MB + Engine MyISAM
wp_posts: Data: 0.47MB + Index: 0.09MB + Engine MyISAM
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.17MB + Index: 0.13MB + Engine MyISAM
wp_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_download_log: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
wp_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.17MB + Index: 0.13MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

acf-field: 23
acf-field-group: 4
attachment: 336
cl-layout: 1
cl-template: 1
custom_css: 4
elementor_library: 1
mailpoet_page: 1
nav_menu_item: 6
page: 11
post: 4
product: 210
revision: 28
shop_coupon: 1
shop_order: 134
shop_order_refund: 4
shop_subscription: 37
whatsapp-accounts: 2
wp_global_styles: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (18)

a3 Lazy Load: by a3rev Software – 2.6.1
Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
Advanced Custom Fields: Table Field: by Johann Heyne – 1.3.17
Advanced Custom Fields: by WP Engine – 6.0.6
Duplicator Pro: by Snap Creek – 4.5.4
Elementor Pro: by Elementor.com – 3.5.2
Elementor: by Elementor.com – 3.9.2
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.7
Login As Users: by Geek Code Lab – 1.3
NitroPack: by NitroPack LLC – 1.5.17
Rank Math SEO: by Rank Math – 1.0.105
UPI QR Code Payment Gateway: by Sayan Datta – 1.2.3
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.9.4
WooCommerce: by Automattic – 7.2.2
Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.2.1.4
WP-DBManager: by Niyamat Ansari – 4.1
WP Mail SMTP: by WPForms – 3.7.0
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6

Inactive Plugins (3)

hCaptcha for Elementor Forms: by Digitaldron – 1.0.1
WhatsApp Chat by NinjaTeam: by NinjaTeam – 3.1.9
Wordfence Security: by Wordfence – 7.8.2

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Settings

API Enabled: –
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ?</img> Page not set

Theme

Name: PressKart
Version: 1.0.0
Child Theme: ?</img>
Parent Theme Name: Storefront
Parent Theme Version: 4.2.0
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?</img>

Templates

Overrides: presskart/woocommerce/archive-product.php
presskart/woocommerce/checkout/form-checkout.php
presskart/woocommerce/checkout/form-shipping.php
presskart/woocommerce/checkout/thankyou.php
presskart/woocommerce/content-single-product.php
presskart/woocommerce/emails/customer-completed-order.php
presskart/woocommerce/emails/customer-invoice.php
presskart/woocommerce/loop/add-to-cart.php
presskart/woocommerce/loop/no-products-found.php
presskart/woocommerce/loop/price.php
presskart/woocommerce/myaccount/my-account.php
presskart/woocommerce/myaccount/view-order.php
presskart/woocommerce/order/order-details.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2023-01-03 10:34:01 +05:30
Options: ?</img>
Notes: 111
Onboarding: completed

Action Scheduler

Complete: 913
Oldest: 2022-12-03 11:28:03 +0000
Newest: 2023-01-03 08:37:16 +0000

Failed: 14
Oldest: 2022-09-14 12:37:01 +0000
Newest: 2022-12-30 07:33:56 +0000

Pending: 1
Oldest: 2023-01-04 07:39:12 +0000
Newest: 2023-01-04 07:39:12 +0000

Status report information

Generated at: 2023-01-03 14:29:25 +05:30
`

The page I need help with: [log in to see the link]