Broke the pages. Horrible! Non professional. Does not even deserve 1 star.

  • fatihkecelioglu

    (@fatihkecelioglu)


    5 months ago

    One of the latest updates broke the entire sales pages. I was wondering why my store is not selling for 4-5 days. The reason was: “The plugin elementor/elementor.php has been deactivated due to an error: The plugin does not have a valid header.” see
    You guys did not provide a valid header? Is this a joke? Where is your professionalism? Or are you a bunch of kids playing with code?
    Look how horrible the checkout pages (ok the links are forbidden on the review.)
    And even after my developer manually fixed the header issue, the layout is still not like before and I do not know how to recover that!
    Does not even deserve 1 star.

    • This topic was modified 5 months ago by fatihkecelioglu. Reason: 5 star not intended
Viewing 2 replies - 1 through 2 (of 2 total)
  • Luis from Elementor

    (@luisrelementor)

    Hello,

    I’m very sorry to hear about the issues you’ve experienced with your sales pages following the recent update. I understand how critical it is for your store to be running smoothly, and I apologize for any disruption this has caused.

    The error you mentioned regarding the plugin header is certainly concerning, and it’s important to us that we address this promptly. To assist you further and resolve these issues, I kindly ask you to reach out to our support team directly. They have the expertise to provide more detailed assistance and help restore your layout to its previous state.

    <span class=”prokeys-snippet-text”>https://elementor.com/help/how-to-submit-a-support-ticket/</span&gt;

    Again, I apologize for the inconvenience and thank you for bringing this to our attention. We’re committed to ensuring that issues like this are resolved quickly and professionally.

    Thread Starter fatihkecelioglu

    (@fatihkecelioglu)

    Did the same thing AGAIN! with the latest uddate.

Viewing 2 replies - 1 through 2 (of 2 total)
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