• For some weird reason, installing WCPS broke my wp theme customizer so it would not save anymore.

    A fix was illusive. Even after I removed the plugin, I still could not save in my theme customizer.

    I had a backup, so I restored a backup (from before WCPS) and recovered my theme customizer saving capability.

    The slider was nice. I didn’t want to lose it. So, I reinstalled it, and the same thing happened again.

    The process was repeated one more time with the same results, and then, forced to choose the customizer or the product slider, I chose the customizer. (I feel ashamed. :))

    Just letting you know in case the information is important.

    The site is all up-to-date, Genesis theme with LT-BBQ child. Lots of plugins. I disabled and reinstalled one by one, and yours was the only one that made the customizer stop saving. Does the plugin change any file permissions on install?

    Anyhow, I gave up. Except for this, I really liked the wc product slider!

    The page I need help with: [log in to see the link]

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  • Plugin Author PickPlugins

    (@pickplugins)

    Thanks for your post.

    have you checked the browser console area to see any js error issue? i just check the plugin on slider page with customizer, all seems work normal. please check browser console area and let me know is there display any errors.

    Regards

    • This reply was modified 5 years, 3 months ago by PickPlugins.
Viewing 1 replies (of 1 total)
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