• Resolved davinian

    (@davinian)


    Like a lot of people, the last update screwed up almost every page on my site! Breaking it’s own blocks along with others —?thankfully I was able to quickly recover the site from an earlier db backup!

    Think it’s time to stop using this plugin and find something more stable.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @davinian,

    We sincerely apologize for the disruption the latest update has caused to your site. We understand how frustrating it is to encounter such issues, and we appreciate you bringing this to our attention.

    We are committed to improving the stability and reliability of our plugin. To assist you better and prevent future occurrences, we need to investigate what went wrong with your site specifically.

    Please create a support ticket with our team here so that we can look into your site configuration and identify the root cause of the problem. Your feedback is invaluable to us, and we are dedicated to resolving this issue promptly.

    Thank you for your patience and for giving us the opportunity to make things right.

    Hello.
    The database update also broke the styles of my website.

    I think it has to do (in my case) with the colors, since I use Generatepress as a theme and the colors declared in my theme.

    Replaces all the colors of the var() function, for example: var(--white) with var(u002du002dwhite)
    Thus affecting all the colors and styles of my website.

    I have cleared cache and regenerated Spectra’s CSS and JS cache, and it doesn’t work.

    For now I will reestablish an old database.
    I appreciate your help.

    I have the exact same problem! See my screenvideo

    https://app.screencast.com/Z5psUsiWJ7k0Y

    I’ve already send in a ticket via the Spectra site.

    If it’s like my problem, I got a solution, although not the best and most elegant one.

    Go to wordpress customizer options under: appearance > customize.

    Make any changes to the customize options, which you will not save later (it is only so that the publish button in the upper right is activated), click on the Publish button to overwrite the colors with the actual values ??of your theme.

    The colors should work now.

    Anyway, I hope for a definitive solution in the plugin.

    • This reply was modified 7 months, 4 weeks ago by Diogenes.
    • This reply was modified 7 months, 4 weeks ago by Diogenes.
    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @davinian,@matador9 ,@yolandal,

    We have released the Spectra 2.14.0 with the update related fixes. Please update the plugin and let me know if you are still facing the issue. Also, don’t forget to clear all the caches including the server-side cache.

    Have a nice day!

    Version 2.14.0 solved my problem, thank you.

    As far as I can see the issue is solved, thank you for the good and fast work!

    Thread Starter davinian

    (@davinian)

    Sorry, I have disabled and removed the plugin from all my sites so cannot comment if the update fixes the issues.

Viewing 8 replies - 1 through 8 (of 8 total)
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