• Resolved ACEkin

    (@acekin)


    For the last two weeks, I have been dealing with NGG and/or Pro problems on my site as well as on my friends. Just as I thought I was trouble-free on my site with no Pro or Plus, the latest update broke my gallery presentation, AGAIN! It now paginates and has a link to show the slideshow because you changed the default setting ONCE MORE.

    On a test site where I have been trying to trouble shoot for friends with their Pro version problems, the new update broke several, including the steadily working Pro Slideshow. Now, the Pro Thumbnails, Pro Slideshow, Pro Mosaic, Pro horizontal film strip.

    On my NGG standard site, I did not have pagination an hour ago, now you pushed it on me:

    https://www.keptlight.com/happy-holidays-2023/

    And take a look at the mess at the NGG Pro:

    https://test.testbed.biz/ngg-test/

    I don’t easily use all caps, but this series of troubles have been very very annoying. I have been using NextGEN Gallery since Alex Rabe introduced it 16-17 tears ago as a beta plugin and have never experienced this much problems that continue to persist and pile up.

    Cemal

    • This topic was modified 1 year, 3 months ago by ACEkin.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • mgraf

    (@pinot-fish)

    I have been postponing any updates to NGG. I don’t know if it is the new company, new programmers, or what – but it seems the quality control testing still needs a lot of help.

    Thread Starter ACEkin

    (@acekin)

    On my live site, I have rolled NGG back to version 3.41 and disabled auto updates until further notice. The other staging test site still shows the broken and missing Plus galleries in case you look at the links. I will keep the test site auto updating and watch the results before updating other sites.

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @acekin,

    I am sorry to hear that updating NextGen Gallery has triggered a new settings reset for you. We have actually tested it with the team, and it wasn’t something replicable for us.

    As for the gallery styling problems past 3.5x, we are aware of some problems with the style encoding and our development team looks forward to having it fixed in the future releases.

    You can try adding the following constant to your staging site’s wp-config.php to see if that’ll correct the problem for now:

    define('NGG_INLINE_DYNAMIC_CSS', true);

    • This reply was modified 1 year, 3 months ago by Mihai Ceban.
    • This reply was modified 1 year, 3 months ago by Mihai Ceban.
    Thread Starter ACEkin

    (@acekin)

    I added the line to the wp-config.php file but it made no change. What was broken is still broken, and what was missing is still missing.

    I appreciate the efforts to fix it, but from a user’s end, the same thing breaking after the fixes following updates is maddening. I changed the settings on my live site once more and will not update NGG for quite some time.

    I will be glad to try new versions, beta versions, and add-on lines on specific files to help out in getting all of us out of this mess. Let me know here or directly via e-mail and show me what to try on that site.

    Good luck, to all of you and all of us.

    Thread Starter ACEkin

    (@acekin)

    A different problem I encountered I would like to report. Still related to the NGG Plus. I wanted to edit the post on my staging site to see if there were ways to rehabilitate some of those gallery layouts. When I click on edit, I receive the following error on the screen. Please remember that this site has the suggested line added to the wp-config.php file as written above. My guess is that they are related.

    RuntimeException thrown

    …/test.testbed.biz/wp-content/plugins/nextgen-gallery/templates/photocrati-nextgen_pro_thumbnail_grid#nextgen_pro_thumbnail_grid_dyncss.php is not a valid MVC template

    For your information

    Thread Starter ACEkin

    (@acekin)

    Another update:

    If I comment out the line
    define('NGG_INLINE_DYNAMIC_CSS', true);
    in the wp-config.php file, I can edit the post.

    Thread Starter ACEkin

    (@acekin)

    Additional piece of information for NGG developers.

    On the staging site I have linked above, I wanted to experiment with the non-displaying Pro Mosaic and moved it and its title to the top most position. I changed the row height from what the default showed, from 150 to 140; and disabled lazy loading. After updating the post, I reviewed it and to my surprise the Pro Mosaic was displaying as the first gallery but the tiled galleries below broke. I moved it back down to the second position, and the Pro Tile before or after show fine but Pro Mosaic does not display again.

    FYI

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @acekin,

    I’ve checked it with the dev team, and it seems that they are aware both of the setting reset issue and about the “more than one Pro display on a page breaks the styling of the second and subsequent galleries” problem.

    Both these are planned to be resolved in the upcoming update. In the meantime, the only recommended solid workaround is downgrading to NextGen Gallery 3.41.

    Thanks for your patience while our dev team works on solving the issues.

    Thread Starter ACEkin

    (@acekin)

    Glad to hear. I will keep that test site going for the purposes of testing the new releases and provide feedback as I test them.

    Happy holidays.

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @acekin,

    I am happy to inform you that our development team has released NextGen Gallery 3.57 that should have fixed the style loading problems for the pages with multiple galleries.

    Could you please update your staging to NextGen Gallery 3.57 to see if that’ll solve the problems encountered with the past 3.5.x versions?

    Thanks

    Thread Starter ACEkin

    (@acekin)

    Oh, I overlooked to update this forum, sorry about that. Yes, as soon as it became available, I upgraded the plugin on the test site and everything started standing full attention! All line up properly.

    I am not sure if the NextGEN Plus is updated, it shows version 1.13.0. I borrowed a copy from a friend to test the problems.

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @acekin,

    Thanks for letting me know and nice to hear that 3.57 worked fine for you ??

Viewing 12 replies - 1 through 12 (of 12 total)
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