Brochure not showing

  • Resolved SteveHale

    (@stevehale)


    1 year, 1 month ago

    The brochure/PDF file is not showing on the web site page.

    It shows when I am logged in as Admin but not if I am notlogged in.

    This has just started happening.

    Can you advise/help please.

    Regards

    Steve B

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iberezansky

    (@iberezansky)

    Do you use cache or optimization plugins? It seems like outdated cache issue.

    Thread Starter SteveHale

    (@stevehale)

    That is not the issue.

    Even if I empty the cache it does not show, evenif I de-activate the cache plugin it does not show.

    As I say if I am logged in as site admin it DOES show.

    So the issue must be somethig to do with that.

    Steve B

    Plugin Author iberezansky

    (@iberezansky)

    Security plugins can be a reason as well. Usually such issues goes from optimization plugins, because they do not cache admin users, but others receive outdated cache. Your page is working on my computer at this moment.

    • This reply was modified 1 year, 1 month ago by iberezansky.
    Thread Starter SteveHale

    (@stevehale)

    Yes it fixed yesterday after I added an exception rule to the page in the cache program.

    Steve

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Brochure not showing’ is closed to new replies.