• Resolved Dale Reardon

    (@dalereardonmdm)


    Hi,
    We have been successfully using the broadcast import feature to publish email newsletters onto our site after sending them out with CK.
    Haven’t done a newsletter for a few weeks and then did a couple last week but they are failing to import.
    I turned on debugging in the plugin and found the error – the plugin is reporting a problem inserting the post into the database.
    I did submit a help ticket to CK from within my logged in client area but haven’t heard back.
    Here is the API debug out put to help diagnose the problem.
    What additional info or access do you need?

    (2024-03-12 02:33:01) API: account()
    (2024-03-12 02:33:24) API: account()
    (2024-03-12 02:33:45) API: account()
    (2024-03-12 02:34:09) API: account()
    (2024-03-12 02:35:04) CRON: convertkit_resource_refresh_posts(): Started
    (2024-03-12 02:35:04) API: get_all_posts()
    (2024-03-12 02:35:04) API: get_posts()
    (2024-03-12 02:35:07) API: get_posts()
    (2024-03-12 02:35:09) API: get_post(): [ post_id: 4996440]
    (2024-03-12 02:35:11) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4996440. Error on wp_insert_post(): Could not insert post into the database.
    (2024-03-12 02:35:11) API: get_post(): [ post_id: 4800581]
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4800581. Error on wp_insert_post(): Could not insert post into the database.
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4449883 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4290508 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4272843 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4136267 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4135971 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #4077263 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3974996 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3914192 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3845111 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3750658 already exists as a WordPress Post. Skipping...
    (2024-03-12 02:35:14) API: get_post(): [ post_id: 3559527]
    (2024-03-12 02:35:16) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3559527 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:16) API: get_post(): [ post_id: 3377096]
    (2024-03-12 02:35:18) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3377096 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:18) API: get_post(): [ post_id: 3224821]
    (2024-03-12 02:35:21) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3224821 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:21) API: get_post(): [ post_id: 3019522]
    (2024-03-12 02:35:23) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #3019522 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:23) API: get_post(): [ post_id: 2984701]
    (2024-03-12 02:35:25) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2984701 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:25) API: get_post(): [ post_id: 2885309]
    (2024-03-12 02:35:27) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2885309 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:27) API: get_post(): [ post_id: 2817712]
    (2024-03-12 02:35:29) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2817712 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:29) API: get_post(): [ post_id: 2777295]
    (2024-03-12 02:35:31) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2777295 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:31) API: get_post(): [ post_id: 2716651]
    (2024-03-12 02:35:33) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2716651 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:33) API: get_post(): [ post_id: 2675395]
    (2024-03-12 02:35:35) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2675395 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:35) API: get_post(): [ post_id: 2633946]
    (2024-03-12 02:35:38) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2633946 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:38) API: get_post(): [ post_id: 2575728]
    (2024-03-12 02:35:40) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2575728 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:40) API: get_post(): [ post_id: 2427678]
    (2024-03-12 02:35:42) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2427678 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:42) API: get_post(): [ post_id: 2367635]
    (2024-03-12 02:35:44) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2367635 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:44) API: get_post(): [ post_id: 2173090]
    (2024-03-12 02:35:46) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2173090 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:46) API: get_post(): [ post_id: 2029609]
    (2024-03-12 02:35:48) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #2029609 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:48) API: get_post(): [ post_id: 1941932]
    (2024-03-12 02:35:50) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1941932 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:51) API: get_post(): [ post_id: 1748323]
    (2024-03-12 02:35:53) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1748323 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:53) API: get_post(): [ post_id: 1648682]
    (2024-03-12 02:35:55) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1648682 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:55) API: get_post(): [ post_id: 1571795]
    (2024-03-12 02:35:55) API: account()
    (2024-03-12 02:35:57) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1571795 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:57) API: get_post(): [ post_id: 1486296]
    (2024-03-12 02:35:59) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1486296 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:35:59) API: get_post(): [ post_id: 1438706]
    (2024-03-12 02:36:01) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1438706 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:01) API: get_post(): [ post_id: 1332788]
    (2024-03-12 02:36:03) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1332788 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:03) API: get_post(): [ post_id: 1286081]
    (2024-03-12 02:36:05) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1286081 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:05) API: get_post(): [ post_id: 1114834]
    (2024-03-12 02:36:07) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1114834 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:07) API: get_post(): [ post_id: 1069540]
    (2024-03-12 02:36:09) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1069540 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:09) API: get_post(): [ post_id: 1019714]
    (2024-03-12 02:36:11) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #1019714 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:11) API: get_post(): [ post_id: 883753]
    (2024-03-12 02:36:14) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #883753 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:14) API: get_post(): [ post_id: 866014]
    (2024-03-12 02:36:16) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #866014 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:16) API: get_post(): [ post_id: 705776]
    (2024-03-12 02:36:18) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #705776 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:18) API: get_post(): [ post_id: 658937]
    (2024-03-12 02:36:19) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #658937 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:19) API: get_post(): [ post_id: 641985]
    (2024-03-12 02:36:21) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #641985 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:21) API: get_post(): [ post_id: 571376]
    (2024-03-12 02:36:23) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #571376 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:23) API: get_post(): [ post_id: 484596]
    (2024-03-12 02:36:25) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #484596 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:25) API: get_post(): [ post_id: 393531]
    (2024-03-12 02:36:27) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #393531 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:27) API: get_post(): [ post_id: 376510]
    (2024-03-12 02:36:29) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #376510 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:29) API: get_post(): [ post_id: 259648]
    (2024-03-12 02:36:31) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #259648 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:31) API: get_post(): [ post_id: 242759]
    (2024-03-12 02:36:33) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #242759 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:33) API: get_post(): [ post_id: 160213]
    (2024-03-12 02:36:35) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #160213 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:35) API: get_post(): [ post_id: 126161]
    (2024-03-12 02:36:37) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #126161 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:37) API: get_post(): [ post_id: 87356]
    (2024-03-12 02:36:39) ConvertKit_Broadcasts_Importer::refresh(): Broadcast #87356 published_at date is before 2023-10-12. Skipping...
    (2024-03-12 02:36:39) CRON: convertkit_resource_refresh_posts(): Success: 53 broadcasts fetched from API and cached.
    (2024-03-12 02:36:39) CRON: convertkit_resource_refresh_posts(): Finished

    Thanks,
    Dale.

Viewing 1 replies (of 1 total)
  • Plugin Author Kit

    (@convertkit)

    Hi Dale,

    We replied to help ticket in ConvertKit last Friday and Tuesday, requesting further information to be able to provide a solution.

    Once we have that information via the help ticket, we can get this resolved for you.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Broadcast import feature has stopped working’ is closed to new replies.