Brilliant, Easy-to-use Plugin & Absolutely Outstanding Support

I was asked to build a website with an online booking system for a client. They needed something that could handle online booking for 3 rental properties. It became more complicated as there were different prices per night depending upon the season,the number of nights (3,4 or 7 each option beginning/ending on a different day). There were also different discounts, coupons and surcharges to be applied to the properties.

To add to this, my client is (in their words) “not techy” and had never used any sort of website before. The plugin therefore needed to be as straightfoward as possible – and TBH straightfoward is a term that a lot of booking plugins can’t be described as!

After a lot of research into the most popular booking plugins – I decided to give this one a try, mainly because of the positive reviews on this forum.

I installed the free version of the plugin to try it out and while there were a couple of hiccups with the installation process (a couple of database tables not being written during installation) the speed of the reply from Roland to my request for help was superfast and the issue was sorted out in about 15minutes from my original support request. In my experience this is unusual for a premium plugin, so amazing for a free version.

Despite my never having used the plugin before, it’s so intuitively designed that I was able to have the basics set-up really quickly.

I upgraded to the Business version in order to access the addons. The invoice and contract addons are such a professional touch – attached PDF’s of each one emailed automatically to the customer when they make a booking!

The how-to documentation is really well presented and explained. The plugin plays beautifully with Divi (not everything does) and the backend admin is so easy to use.

I really can’t praise the plugin and support highly enough!

I’m sorry this is such a long review, the last thing I want to say is a huge thank you to Roland and Veribo!