Brevo double opt-in not working

  • Resolved philbee

    (@philbee)


    9 months ago

    Hi all,
    trying to get a newsletter CF7 form connected to Brevo using the API integration to work.

    Mail addresses and Names are sent to Brevo, Double Opt-In Mail also sent by Brevo, but the Click to subscribe button in the mail doesn’t do anything. Looking at the mails source code shows weird a href link on the button:

    <a href=3D=

"" class=3D"r13-r default-button" target=3D"_blank"

    Is it necessary to use automation for the CF7 – Brevo integration, despite using the API?

    Thanks a lot in advance for any heads-up!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter philbee

    (@philbee)

    Hi Takayuki,
    thanks for chiming in!
    The site is here (red ?hier anmelden? button at the bottom).

    Just noticed that for 1 week now user names are no longer transmitted to the Brevo contact list.

    So we currently have 2 problems with the CF7 – Brevo integration:
    1. users get added to the list without double opt-in, which is not conforming to GDPR
    2. user names are not added to the contact list, only email addresses.

    • This reply was modified 8 months, 4 weeks ago by philbee. Reason: added name details
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter philbee

    (@philbee)

    I think the Double Opt-In button in the DOI mail sent from Brevo not working has less to do with what Plugins and Themes are active on the site, and more with the fact that CF7 needs a separate DOI plugin.

    Anyway, switched to Gravity Forms, problem solved.

    Thanks @Tabajuki for your time and your lovely plugin!

Viewing 4 replies - 1 through 4 (of 4 total)
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