Breaks website

  • Resolved bobfelstead

    (@bobfelstead)


    7 years, 2 months ago

    Hi Fahad,

    Just installed and had to remove the free plugin from the website.

    It initially worked and did the job, however, the plugin wouldn’t allow me to update any code in the backend – it actually finally crashed the website.

    I’m using WordPress 4.9.1 with pHp 7.0 @ lbfl-dev-server.uk. Any ideas, as I’m keen to buy the premium version once it’s up and running.

    Best

    Bob

    The page I need help with: [log in to see the link]

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  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I will check it for sure that why your website has crashed. I am really sorry for this.

    • This reply was modified 7 years, 2 months ago by Fahad Mahmood.
    Thread Starter bobfelstead

    (@bobfelstead)

    Hi Fahad,

    Thanks for the prompt reply, you obviously care a great deal about what you do. ??

    Although the website broke, I removed the plugin via ftp:// and all is working again. If you need to look at the issue first hand, I can provide you with admin login detail for the website – email me at [email protected] if you want. I’ll install the plugin but will not activate it.

    Symptoms.

    The back end slows down and will not allow any updates to pages/posts/plugins. In WordPress 4.9.1 the plugin is immediately stopped from working and removed due to incompatability – I think that this is a new feature??

    Any how, let me know if you want to take a look – I will provide the necessary detail including ftp:// if you need it.

    Best wishes and keep up the great work!

    Best

    Bob

Viewing 2 replies - 1 through 2 (of 2 total)
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