Breaks site and is incompatible with other plugins with newest WP

Hi @billhood,

Thank you for reaching out. If you could provide the following to help us locate the issue:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing

I am afraid that you might have misunderstood the situation. After the latest WordPress update, many of the features of my website ceased working properly.
The most noticeable was that many features were missing, especially the pages built with the Elementor page builder, which my site uses extensively.

Also, when attempting to type anything into the WP Project Management Pro plugin by WeDevs, the text could not be saved and would be removed entirely upon attempting to save. This was true with a full page of text, where a single misspelled word was changed and then when the page was saved, all of the text in the document was removed.

I have no idea why the shortcodes used in EBD would be breaking other parts of the site that do not use EBD. The only place I used the EBD shortcode was on a single post, that did not use the Elementor page builder, nor was the post inside of WP Project Manager Pro.

It appeared to me that there must be code in EBD that interferes with other parts of WordPress, and this should not be occurring.

Bill Hood

It’s not just you Bill. I’ve lost two hours today trying to figure out why a Client’s site was broken. Menu not showing, css not loading – all appeared to be theme related, but eventually realised it was EBD breaking it all. Rolled back to previous version (6.6) and it’s all ok again.

Hi @billhood and @puzz1ed1,
Thank you for the information. We are looking into the issue and will try to fix it as soon as possible. Could you please provide which Themes are being used? This may help us narrow down the issue.

• This reply was modified 3 years ago by mandsconsulting.

Same here – I have issues with the Post Excerpt not showing at all after I updated several plugins and the theme to the newest version. It cost me several hours today trying to find the issue, as it seemed to be theme-related – but then I checked if it was a plugin conflict – and indeed, it was all fine, when I deactivated EBD.

Please fix this asap!

Hi all,

A new update has been released and should solve some of the site crashing and breaking issues. Please update to Version 6.9 and let us know if it solves the issue. Thank you for your continued patience.