Breaks CSS

  • Resolved Li-An

    (@li-an)


    4 years, 10 months ago

    Hello, it’s not a support question as I will uninstall the plugin (too much problems). The last update prevent the charging of my CSS files on my site. I suppose it may be relative to my cache/optimisation plugins but I’m tired to meet problems with this plugin and won’t do any further test on this. I prefer to install original Matomo on a separate domain.

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  • Plugin Author Thomas

    (@tsteur)

    Hi @li-an

    sorry about the trouble you had. If you don’t mind letting me know a bit more what CSS it broke? This certainly wouldn’t be expected and I’d be keen to learn more. If you can send us your system report we’d be happy to try and reproduce. If you still have the plugin installed, feel free to also send us a URL where we can maybe see this in action.

    You could send the system report and also the URL (if it’s still active) to [email protected] . Here are the instructions on how to get the system report: https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/

    Installing original Matomo on a separate domain will certainly help there. As said if you still have access to the system report, it’d be keen to learn as I can’t think of any way how Matomo could possibly break CSS. In the frontend our plugin only adds the tracking code to your site and does nothing else. Only in the WP admin it would do more on the Matomo pages.

    Thread Starter Li-An

    (@li-an)

    I’ve just sent it.

    Thread Starter Li-An

    (@li-an)

    News: the problem showed again… without Matomo activated. I may found the reason why so I believe now Matomo is not guilty. I will make some tests and I close this thread.

    Plugin Author Thomas

    (@tsteur)

    Good to know it doesn’t look related to Matomo. I would have been quite surprised if it was caused by Matomo but of course you never know. Be great to keep us updated and we’ll look into the mail you sent if it is related to Matomo after all.

Viewing 4 replies - 1 through 4 (of 4 total)
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