Breaks comment box and cron job

  • Resolved backpackingseries

    (@backpackingseries)


    6 years, 3 months ago

    Hello,

    We had to remove your plugin since it broke the Jetpack comments box. We want to migrate from a CloudFlare app for GA to cut down on the http requests. Not very familiar with tech but our new GA account is connected with GTM.

    After we installed CAOS, our readers were unable to login (using Jetpack’s FB or Twitter login) to leave comments. Played a bit with CAOS config, changed the enqueue order, moved the script from header(default), to footer, and finally to manual – added the tracking code from analytics.google.com . (PS: The manual mode returns a blank box after saving). Nothing has helped thus far.

    Edit: Forgot to mention, the web-based cron job (that our site uses) fails once-every-hour (error: request size too large) after activating this plugin.

    What’s strange is, even after removing CAOS, the comment box remains broken. However crons are back to normal. Not sure if we’ve isolated the problem properly.

    Have you come across a similar plugin conflict?

    For now, we are back to the CloudFlare GA app (& troubleshooting Jetpack comments) but we like the concept and be happy to try CAOS again for improved performance, if everything works nicely.

    Kind regards,

    • This topic was modified 6 years, 3 months ago by backpackingseries. Reason: Added a note about cron jobs

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Thread Starter backpackingseries

    (@backpackingseries)

    Yes, that’s correct. The site relies on a web service to ping cron.php URL.

    Thank you for the suggestion but unfortunately, something’s come up and we will need to park the troubleshooting for a while. Really appreciate the support and hope to resume testing your helpful plugin very soon and update the status here.

    Kind regards,

Viewing 16 replies (of 16 total)
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