Breaking WooCommerce PayPal Payments

  • Resolved ProActive

    (@sholly2)


    3 years, 2 months ago

    I have identified an issue where the plugin is causing the WooCommerce PayPal Payments plugin to fail when customers click to proceed with payment.

    When the PayPal Payments button is clicked various error messages are displayed i.e. “Please add email address to place order
    Please add valid email address to place order”.

    Suffice to say a valid email address is present!

    Deactivating Fraud Prevention Plugin for WooCommerce solves the issue.
    Some change made in the recent update is responsible.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Sholly2,

    Thanks for reaching out to us and for sharing the detailed information about your queries.

    Our technical team is reviewing this issue. We will get back to you soon.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Sholly2,

    Good news!

    We have resolved this PayPal issue and are in the QA approval process.

    Tomorrow we will release the new 2.0.1 version.

    Please keep updated.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter ProActive

    (@sholly2)

    Your progress reports are much appreciated Hitendra,

    Will update as soon as the new version is released.

    Regards
    Sholly2

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Sholly2,

    Greetings!

    We have tested and fixed PayPal breaking issue and release the 2.0.1 version.

    Kindly please update our plugin to the latest version and let us know how it works.

    Waiting for your feedback.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter ProActive

    (@sholly2)

    Updated to v2.0.1 with the new checkout session reset to make it compatible with WooCommerce PayPal Payments Plugin.

    Following a number of successful PayPal transactions I can report the changes work well and the issue is resolved.

    Thank you to Hitendra and the Dotstore team.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Sholly2,

    Thank you so much for your time and valuable feedback.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

    Hi,

    I can report that this issue is also happening for us with PayPal (latest version) on WooCommerce. We’ve updated to the latest version of FPP plugin, but it’s still occurring.

    Once we deactivate your plugin, orders process normally. It seems to happen on specific browser (maybe Chrome). Different user reports say switching browsers allows them to checkout without error messages. So you may want to cross browser check your code fix.

    Thank you,

    • This reply was modified 3 years, 2 months ago by imaginemonkey.
    subineseller

    (@subineseller)

    Hi,

    We’ve updated the plugin to latest version 2.0.3.
    Still the issue is showing for me.
    Now i have disabled the plugin and no error is showing.
    Do we have a solution for this?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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