Break the checkout page

  • Resolved spyrosg

    (@spyrosg)


    6 years, 8 months ago

    Hello there.
    When i activate the plugin the checkout page breaks and turns all white when i disactivate it its ok again.Would you have any idea why?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, can you carry out the following test. Disable all of your other plugins except this one. Then check to see if your checkout page is broken. If it isn’t then you know there is a conflict with one of the plugins.

    If the above does not help, can you try the following. Can you test one of WordPress default themes like twenty Seventeen? Then test to see if your checkout page is broken.

    Let me know how you go.

    Regards

    How can you disable the plugins if you get a white screen?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi @polamuzyka, can you start a new support thread.

    Thank you

    Thread Starter spyrosg

    (@spyrosg)

    Thank you for your answer.It does work when i change themes to twenty Seventeen.Maybe you have any idea why my theme makes a conflict or where to look at?Thanks again

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi @spyrosg, if it is a theme conflict your best option is to contact the theme developers. They should be able to help you. Unfortunately I only look after this plugin.

    Kind regards

    Thread Starter spyrosg

    (@spyrosg)

    Sounds fair.Thanks for your time

Viewing 6 replies - 1 through 6 (of 6 total)
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