• Resolved freddyee

    (@freddyee)


    Hi

    After I disabled the plugin, my site broke,I activated the plugin and It kinda fix, but there are some issues, they are more noticeable on the mobile version of the website.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please try first bypass the QC CDN , and then wait for 10 minutes , then disable the plugin , see how it goes

    best regards,

    Thread Starter freddyee

    (@freddyee)

    I still have that problem:
    in mobile is more noticeable
    https://snipboard.io/E7p3Hv.jpg
    what can be done to fix it ?

    Plugin Support qtwrk

    (@qtwrk)

    have you tried clean up browser cache ?

    you may need to have a computer to debug what exactly is the error it shows

    Thread Starter freddyee

    (@freddyee)

    yeah I cleaned up the cache.

    but the error continue

    Plugin Support qtwrk

    (@qtwrk)

    if it happens after the plugin is disabled , I don’t think we can do anything about it

    try get a computer with browser dev tool to mimic mobile view and check what is the error it shows

    Thread Starter freddyee

    (@freddyee)

    it’s kinda strange,when the plugin is disable, in mobile the errors appear like in the screenshot, but when I go to an incognito mode in mobile there are no errors.

    In the PC version,even in incognito mode, I have this error:
    https://snipboard.io/Cp5cmo.jpg

    the browser dev tool shows no errors

    Plugin Support qtwrk

    (@qtwrk)

    it looks like you have something else is doing the lazyload ?

    Thread Starter freddyee

    (@freddyee)

    yes, I use the a3 Lazy Load plugin
    Versión 2.4.9 | By a3rev Software
    And also this in the cache plugin:
    https://snipboard.io/jS4l6R.jpg

    What should be the right configuration ?

Viewing 8 replies - 1 through 8 (of 8 total)
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