Break down my site

  • Resolved Ammar Tello

    (@ammartello97)


    3 years, 1 month ago

    Hello,

    I have used your plugin in multiple sites, and it is awesome.
    Thank you!

    But I have faced a problem in this site, when I activate your plugin, my site doesn’t loading correctly.

    I have make a 11 popup and I put in them an iframe to a pages in the same site.
    I have used these popups in this page: https://kaloti.org/services-and-facilities/
    When user click on one of the buttons that exist in this page, one of the popup shows to him.

    But when I have finished these 11 popup, the site goes down, so I had to deactivate it.

    Can you help me, why when I activate your plugin, this site doesn’t work correctly ?

    If you want, I can give you an admin credentials to see the problem closely.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Maria T

    (@mariatogonon)

    Hi @ammartello97 – thanks for writing in and we are sorry to hear that you are experiencing issues.

    I viewed your page and the buttons are not working for me. When I click the buttons, there are no popups showing. Is your Popup Maker plugin currently deactivated?

    For us to investigate the issue further, please could you open a support ticket at our support portal, here: https://wppopupmaker.com/support/ This is to secure your website’s information. And, so that we will be able to try to replicate the issue from our end, as well. We hope for your kind cooperation with this. Thank you! ??

    Thread Starter Ammar Tello

    (@ammartello97)

    Yes, I have deactivated it for now.
    I will open a support ticket.

    Thank you for your reply.

    • This reply was modified 3 years, 1 month ago by Ammar Tello.
    Bel

    (@belimperial)

    Hi @ammartello97

    Thank you for your reply.

    We have received your email. Could you please check your email, and kindly reply to our email?

    Thank you, and we look forward to hearing from you soon.

    Plugin Support mark l chaves

    (@mlchaves)

    Closing here since we’re taking care of this in our help system.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Break down my site’ is closed to new replies.

Tags