• Since installation, the out of the box Goran breadcrumbs have not been working. We originally hosted the site on WordPress.com, where they worked and we really liked the placement and look. We since moved the site to Network Solutions due to the lack of configuration that WordPress.com allows, and since the initial install of WordPress and Goran, the breadcrumbs haven’t been showing up.

    Any tips on where to find out what is up?

Viewing 12 replies - 1 through 12 (of 12 total)
  • sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Hi there, I have file a bug report on the breadcrumbs issue and hopefully I will hear back soon on that. I verified that they do not work on my test site.

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    I forgot to mention, if you have not yet done so, I would suggest creating a child theme so that any customizations you make will not be overwritten by a future theme update.

    Child Themes
    Child Theme creation plugins

    Thread Starter chuckda4th

    (@chuckda4th)

    Thanks for the info!

    The only “customization” we’ve made outside of Jetpack’s css editor is a meta tag in our header.php file such that if someone goes to open our site in IE with “compatibility mode” turned on the site still looks as it should. Compatibility mode otherwise makes the site look really bad. I’m frankly surprised such a common setting (many older enterprise software packages our clients use explicitly require this setting to be on) can completely blow up the website, especially considering how easy the fix is. Would something like this be considered a bug as well?

    Thank you again!

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Given as fast as the web changes, and to provide the most up-to-date CSS3 and HTML5 features, web software and theme developers look at browser version share, and when a browser reaches a certain low point, the developers will typically decide to no longer support older browsers. Whether it would be a bug or not would depend on which version(s) of IE you are talking about. Both IE8 (6.08%) and 9 (3.5%) hold little market share and it takes a lot of work to keep supporting them, and there are a lot of features in newer themes that simply can’t be made to work on older browsers.

    Thread Starter chuckda4th

    (@chuckda4th)

    I’m actually talking about IE 10 and 11. When they are set to “compatibility mode,” the site looks horrible.

    In the enterprise software world, people are stuck using IE in a way that it supports their various very expensive and typically older software products. So, let’s say a client is on a 5 year old ERP version. This is entirely possible because ERP upgrades can very easily be $1mm+. I’ve seen them be over $40mm. Then they have an Enterprise Performance Management tool that’s 3 years old that hasn’t been upgraded because that would be $300k. Then there’s some analysis tool that hasn’t been upgraded in 3 years just because people don’t realize its that old and it’s working. Then there’s a data warehouse that was built 9 years ago that was only supposed to be running for 3 years, but they don’t have the capital budget to update it, and frankly it’s still working, too. Typically a client will have many other enterprise applications in the same boat ranging from operational dashboards to HR systems to payroll systems to document imaging systems, etc…

    This happens at literally every client I’ve ever had, as it’s simply impossible to keep all enterprise software up to the latest release at all times. You’d need near-infinite IT resources and capital budgets.

    IE 10 and 11 certainly may work with all of those older applications, but usually only in “compatibility mode.” Once someone has their browser in that setting, it stays there for all websites they go to, which then breaks the out of the box Goran theme.

    This one simple line of code that simply says “hey…this website is compatible with these versions of IE, so if you have it set to compatibility mode, don’t use it” fixes all of that:

    <meta http-equiv=”X-UA-Compatible” content=”IE=10,IE=9,IE=8″ />

    I realize most Goran users probably aren’t businesses, let alone B2B ones, but I’m just surprised it’s not a web programming Best Practice to always include that line if you know your code is compatible just in case any user ever goes to the website and is in “compatibility mode.”

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    I’ll will pass the suggestion along to the developers. Luckily adding that line to the header does require major surgery. ??

    Thread Starter chuckda4th

    (@chuckda4th)

    Great. Thanks for your responsiveness!

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    You are welcome.

    Thread Starter chuckda4th

    (@chuckda4th)

    I just noticed that this is marked as resolved, however the breadcrumbs are still not functioning.

    Have you heard anything relating to them?

    Thanks!

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Sorry this got marked resolved. I just checked on the ticket and it has been reviewed and is the queue to get an update, but when that will be, I cannot say. I’ll post back here as soon as I hear something.

    Theme Author Automattic

    (@automattic)

    Howdy @chuckda4th!

    Just wanted to say that breadcrumbs aren’t currently part of Jetpack; they’re expected to be released in version 3.4, so at that point, you should see them appear on your Goran-themed site. Hope this helps!

    Hi chuckda4th – just wanted to let you know that breadcrumbs are now part of Jetpack, so you should see them in Goran with the latest version of Jetpack active.

Viewing 12 replies - 1 through 12 (of 12 total)
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