• Resolved Liz

    (@lizote)


    Hi there, since updating Yoast (12.9.1), I discovered our breadcrumbs are no longer displaying on our website. I’ve double checked the FAQs, the mark up is correct, and nothing about the code has changed. We are using a child theme created from Colorlib’s Shapely theme if that helps.

    The page I need help with: [log in to see the link]

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  • Plugin Support devnihil

    (@devnihil)

    Can you confirm you are using WordPress 5.3.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/
    ?
    ?If you update to the most current version of WordPressO, does this resolve the issue?

    If the issue is still occurring after confirming both Yoast SEO and WordPress are updated, this may be due to a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Check for conflicts.
    2. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter Liz

    (@lizote)

    I am using the latest version of WordPress. I think the theme we’re using just checks for the breadcrumb functionality in an awkward way that Yoast no longer recognizes. I just ended up rewriting it and it started working again. Thanks for your time.

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