Brand pages have vanished

Hi @otavo ,

Your site is blocking the IP from my country so I couldn’t check it from my end here.

Howeve, I have been able to detect this error from our end. I will write a report to our developers so that they can fix this asap.

Kindly check back when you find a new update. This might take some time. Especially, our Tet Holiday is coming near so if our developers can’t make it before that, the new update might be rolled out in the beginning of next month.

Best regards.

hi if you want to give me an ip i can whitelist it so u can visit the site

• This reply was modified 1 month, 2 weeks ago by otavo.

this still hasn’t been resolved

Our developers have been informed of this issue and they are investigating it at the moment. They will release a new update as soon as they find out the cause of this issue and fix it.

Please check back later.

hi there was an update today but it didn’t resolve the issue, this is very annoying, as the issue is causing 404 errors etc on the site, is there any update as to when it will be resolved … or can you walk me through how to get rid of “brands” under products section

Hi @otavo ,

Since the new update of WooCommerce, brands have been introduced as default properties for products similarly to tags and categories. Our developers have released version 2.0.0 to add custom codes so users can disable the default brands from WooCommerce and continue to use our WPC Brands.

Please go to the plugin settings under WPClever >> Brands and disable the WooCommerce default brands: https://prnt.sc/bJtrEGEWjlII. After that, clearing the caches and reloading your site to see the WPC brands visible again.

Best regards.