Brand page not display description

Hi @psiim18

Thanks for reaching out!

I understand that the brand description of the product is not displaying on your site.

Can you please share how are you adding the brand description on your site?

I replicated this on my test site and both product descriptions are loading on my site properly as seen here:

Image Link: https://snipboard.io/LzCWvb.jpg

Image Link: https://snipboard.io/4q2cIn.jpg

You could also try to perform a full conflict test to rule out any conflicting third-party plugin or theme present on your site:

https://woocommerce.com/document/how-to-test-for-conflicts/

• This reply was modified 2 years, 6 months ago by xue28 (woo-hc).

Hello,

I added a description of the brand:

Products–>Attributes https://prnt.sc/TcZL2JaTm-Tz

Configure terms – https://prnt.sc/-rI5ZCSGiF16

Edit – https://prnt.sc/Y1GkzgLBwFse

Description – https://prnt.sc/UkjkGD7Mtvc4

Hi @psiim18!

Thank you for sending the screenshots.

The description of attributes terms is filled correctly; it should display normally on the front end.

I think the issue you have could be related to a conflict between WooCommerce and your theme or another plugin; an outdated or malfunctioning code could be interfering.

To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the attributes terms description display correctly.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

Before proceeding, please make sure that you have a backup of your site and database in place, and if something goes wrong, you can restore your site to a functioning state.

More about how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!