Brand page error 500

  • Resolved junosman

    (@junosman)


    3 years, 7 months ago

    Hi and thanks for your job.

    We have migrated our WP to litespeed + php8 but brand page not works. Page is configured with this shortcode:

    [pwb-all-brands per_page=”150″ hide_empty=”true” order_by=”name” order=”ASC” title_position=”none”]

    When you click in, browser return 500 server error due to php fatal error:

    PHP Fatal error: Out of memory (allocated 250085376) (tried to allocate 20480 bytes) in xxx/wp-includes/meta.php on line 1078

    I tried to increase memory limit (now is 4GB!) but it didn’t help. Any ideas?

    Thank you! Daniele

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Please debug as following if you haven’t done yet.

    • Deactivate plugins one by one checking each time.
    • Switch to Storefront theme and test
    • Disable any custom scripts you might have

      • .

    Also, note that sometimes you might be getting incorrect values of your server information, specially when you are on a shared hosting.

    Recommended values for server configuration are the following:

    upload_max_filesize = 128M
post_max_size = 128M
memory_limit = 512M
max_execution_time = 600
max_input_vars = 5000
max_input_time = 400

    Values shown on Site health >> info >> server might not be the real ones. Head to your hosting CPanel and confirm on your main public folder.

Viewing 1 replies (of 1 total)
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