Braintree Duplicated Credit Card Fields

Hello @juliangil,

I am suspecting that there is something inside your theme that is causing this to duplicate. I would look to see if your theme needs updating, (of course, backup your site first!) and see if that resolves the issue.

If it doesn’t, the next step would be to temporarily switch to a default theme, such as Storefront or Twenty Seventeen and see if that resolves the issue, If it does, that means it’s the theme. If it does not, then next we’d want to check for plugin conflicts.

In order to test for plugin conflicts, you’ll want to disable all plugins except for WooCommerce and PayPal Powered by Braintree and see if that resolves the duplicated buttons. If it does, you’ll want to turn on your plugins, one by one, and see which one causes the buttons to duplicate.

Hopefully that can get you started on troubleshooting.

Thank you for your reply, piratepenpen.
I tried everything that you suggested and found out that the problem is the Theme. I got in contact with support to see if they can provide a solution. I’ll post my answer here once I hear back from them.

Thanks again for your help.

Julian.

Hey Julian,

It is likely that your theme may have a template override which is out of date or incompatible. When a new version of WooCommerce is released, we sometimes update the default templates.

This applies to major releases but also to minor releases and themes may break because they override WooCommerce’s default templates. Most theme authors fix their themes in a timely manner, so you only need to update your theme to get the updated templates.

You can read more about how to update the templates here:
https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/