Boxzilla Not Showing Up

  • Resolved tomabrams

    (@tomabrams)


    7 years, 11 months ago

    Hi,

    I see this has been an issue in the past however none of the previous solutions have worked for me. I am using the same plugin on another website (which I’m trying to link people to with this pop-up box). It works fine on the other site with all the same settings but it will not show up at all on this site: https://www.abruscis.com I’ve tried all sorts of different settings, tried starting over with a new box, even tried Scroll Triggered Boxes plugin but no luck with that either. I’d prefer Boxzilla so am troubleshooting it instead.

    Can you please help me resolve this issue.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Lap

    (@lapzor)

    Could you share a screenshot of your Boxzilla settings?

    Thank you!

    By the way, Scroll Triggered Boxes is the old version of Boxzilla, we do no longer support it.

    Thread Starter tomabrams

    (@tomabrams)

    Oh that makes sense. Here’s a screenshot.

    https://abruscis.com/wp-content/uploads/2016/12/Boxzilla-Capture.png

    Thanks.

    Thread Starter tomabrams

    (@tomabrams)

    Were you able to find a solution to this issue?

    Thanks for all your help.

    Thread Starter tomabrams

    (@tomabrams)

    Hi Lap,

    I don’t mean to pester but this issue is becoming very time sensitive as it is the only thing keeping me from moving forward. Could please help me resolve the issue, direct me to someone who can, or recommend a different plugin.

    Thanks for your help.

    Thread Starter tomabrams

    (@tomabrams)

    I have discovered that it is an issue with the theme the site is using. What about the theme could be preventing the plugin from working? What can I customized to ensure the plugin works correctly?

    Thanks.

    Thread Starter tomabrams

    (@tomabrams)

    SOLUTION:
    Okay I figured it out. If you have a plugin that is not working with your theme do the following:

    Add this (below) in the header.php file just before the </head>

    <?php include_once( ABSPATH . ‘wp-admin/includes/plugin.php’ ); ?>
    <?php wp_head(); ?>

    And add this (below) in the footer.php file just before the </body>

    <?php include_once( ABSPATH . ‘wp-admin/includes/plugin.php’ ); ?>
    <?php wp_footer(); ?>

    Hope this helps someone else!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Boxzilla Not Showing Up’ is closed to new replies.