Box Office Ticket Field issue
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WooCommerce Support haven’t got back to me so I’m trying here. Set up WooCommerce & their extension, Box Office, last week to sell tickets to my events.
I am not at all an expert so could really do with some help to get this displayed correctly, this is but one of the current alignment issues on my site that I’m working on solving right now so all help is appreciated!
I added additional ticket fields (i.e. extra data collection) but am running into display issues that is confusing customers:
1. Form for Ticket field is positioned too low down on the screen – How can I move further up the page/make it more prominent or adjust the layout of the product page? Are the display settings theme specific or Woocommerce specific? I am using X theme. URL: https://www.collectivepotential.com.au/product/catalyst-july-18-2016/
2. ‘Buy ticket’ button is positioned above the Ticket form, not below. How can I move the button? (Logic being, customer sets quantity then fills out form and then heads to cart)
3. Enabling ‘required’ on a checkbox question is forcing all checkboxes to be selected before moving to the cart, instead of allowing just one answer per question. Is there a way to fix this? There is no select one or multiple options setting available.
(Because my site is live and selling, I did a makeshift fix to dropdown boxes and non-required questions in the interim until I hear back from support)4. Is it possible to rename the ticket field from “Ticket #1” to “Ticket #1 Information:”
5. Is it possible to adjust the form to not be automatically open?
6. The ‘ticket detail’ button on the product doesn’t show up until hovered? https://www.collectivepotential.com.au/events/catalyst/
As I said, any support would be appreciated!
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