Bought the Pro plugin but support lacks

I bought two licences for the Pro plugin this summer to shield some parts on my website. I had some annoying issues. First one was that one of my websites got VERY slow. I asked support, but no luck. I had to figure it out myself.

Second issue is translating the plugin. Most of it is possible, but not via the normal way: you have to translate in the plugin itself. So LocoTranslate doesn’t work.

I can work with that – it’s a slow and annoying way to do it though – but one sentence can’t be translated. Well: it’s the one that shows when you lock a post for non-patreons. Yup… quiete crucial.

The reply of the support: Well… just hire a programmer to fix it.

Yes… that’s the support you get when you buy two licences.