Viewing 6 replies - 1 through 6 (of 6 total)
  • Bel

    (@belimperial)

    Hi @maxiec

    Thank you for getting in touch, and we’re sorry the popup is not displaying properly when viewed using an Android device.

    We replicate the issue using Samsung S22 Chrome browser.

    See: https://share.getcloudapp.com/E0uZ4gB9

    We’ll ask our development team to have a look and get back to you.

    Thank you, for your kind understanding.

    Thread Starter maxiec

    (@maxiec)

    Great, thank you very much for your answer, we wait for the update

    Go ahead, it’s the best pop up plugin out there for wordpress.

    Cheers

    Bel

    (@belimperial)

    Hi @maxiec

    We are still investigating the issue.

    Thank you for your patience while we continue to look into this issue.

    Bel

    (@belimperial)

    Hi @maxiec

    Thank you for patiently waiting.

    The popup is not fixed to the bottom. It could be fixed using a custom CSS or ensure that the bottom’s distance is set to 0.

    Here’s an example:

    https://share.getcloudapp.com/5zuP9wkL
    https://share.getcloudapp.com/jkuWEDk6

    Could you give it a try, and let us know how that goes?

    Thanks!

    Plugin Support Kim L

    (@kimmyx)

    Hi there,

    I’m going to mark this as resolved as we haven’t heard from you in a while.

    Feel free to create a new thread if you have any other questions.

    Thanks!

    Thread Starter maxiec

    (@maxiec)

    They have not solved the problem, the same thing continues, it is a pity that they do not take the recommendations seriously

Viewing 6 replies - 1 through 6 (of 6 total)
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