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Reply To: Bottom of Sub Menu dissappears

cothen — Sun, 19 Mar 2017 16:52:05 +0000

Hi!

That is a very interesting problem. I was wondering what theme you are using to see if I can recreate the error on a test site.

~Josh

Reply To: Bottom of Sub Menu dissappears

carzan07 — Mon, 20 Mar 2017 23:30:04 +0000

Custom theme from theme monster

Reply To: Bottom of Sub Menu dissappears

cothen — Mon, 20 Mar 2017 23:59:44 +0000

Hi again!

If you purchased a custom theme then I would contact them for assistance.

I couldn’t find a “theme monster” but I did find a “Monster Themes” and here is the link to their support site.
https://monsterthemes.com/support/

I hope you can get this sorted out.

If you cant find any help with the company let me know!

~Josh

Reply To: Bottom of Sub Menu dissappears

carzan07 — Tue, 21 Mar 2017 03:31:28 +0000

Ya the company has been zero help. Template Monster is who it was from. Custom site I dealt with templatetuning.com. Might as well beat me head against a wall for any kind of support

Reply To: Bottom of Sub Menu dissappears

cothen — Tue, 21 Mar 2017 18:22:50 +0000

Hi Again!

I am sorry that you have not had any support from templatetuning.

I have worked with some of the Template Monster products and I know that they use cherry framework. It can be very confusing.

Have you tried contacting Template Monster? I’ve chatted with their team before and they were very happy to help.

Try their support site! https://www.templatemonster.com/help/ They Even Have Live Chat

Good Luck! ??

Let me know if they can’t help you!

~Josh