Both of my sites don’t works.

  • Resolved palapilus

    (@palapilus)


    2 years, 1 month ago

    Hello support,

    well both of my wordpress sites don’t show up anymore the cookie policy eu and the opt preferrrences, same with the terms of services

    What I have to do to make them work again?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jarnovos

    (@jarnovos)

    Hello @palapilus,

    If you provide an URL to the website in question, we can take a look at why that might be the case for you.

    Kind regards, Jarno

    Thread Starter palapilus

    (@palapilus)

    it is about coinstats .org and coinscharts .com

    The documents just dissapeared, one day before they was readeble and synced.

    Plugin Support jarnovos

    (@jarnovos)

    Hi @palapilus,

    Could you check what shortcodes these pages contain at the moment?

    Please ensure that the pages contain the shortcode(s) as listed here: https://complianz.io/used-shortcodes-by-complianz/

    Kind regards, Jarno

    Thread Starter palapilus

    (@palapilus)

    <!-- wp:complianztc/terms-conditions {"title":"Terms & conditions","selectedDocument":"terms-conditions"} /-->
    <!-- wp:complianz/document {"title":"Cookie Policy (EU)","selectedDocument":"cookie-statement"} /-->
    Thread Starter palapilus

    (@palapilus)

    I found the error, it has to be:

    [cmplz-document type=”cookie-statement” region=”eu”]

    [cmplz-terms-conditions type=”terms-conditions”]

    Plugin Support jarnovos

    (@jarnovos)

    Hi @palapilus,

    Glad to hear you’ve already been able to correct this on your end!

    I’ll mark the thread as resolved, but please feel free to send us a message if you have any further questions about the plugin.

    Kind regards, Jarno

Viewing 6 replies - 1 through 6 (of 6 total)
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