BotClicks

  • Resolved Cory Lamle

    (@corylamleorg)


    1 year, 5 months ago

    Hi Support,

    I have the “Disable Bot Clicks” checkbox enabled. However when I download the analytics report I see this for many of the browsers:

    Mozilla/5.0 (Linux; Android 7.0;) AppleWebKit/537.36 (KHTML, like Gecko) Mobile Safari/537.36 (compatible; PetalBot;+https://webmaster.petalsearch.com/site/petalbot)

Mozilla/5.0 (Linux; Android 5.0) AppleWebKit/537.36 (KHTML, like Gecko) Mobile Safari/537.36 (compatible; Bytespider; [email protected])

    Do you know why these bots would still be showing up in my analytics even though I’ve enabled the disabled bot clicks?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @corylamleorg,

    Hope you are doing well.

    It seems really very strange. I have checked on my side but I didn’t get this issue and we can’t replicate this issue on our side.

    However, please download this Dev version plugin from here. Install it on your site and check from now. Hope you will not face the same issue again.

    Let us know if still you are facing the issue.

    Thanks for your patience!

    Thread Starter Cory Lamle

    (@corylamleorg)

    Hey AR,

    Thanks for the quick turn around. I’ll just go ahead and wait till your team release the next version and give it a shot and see if that fixes it. If it doesn’t I’ll report back here…

    Cheers~

    Plugin Support Pial

    (@iapial)

    Hello @corylamleorg

    Hope you are doing well.

    Really appreciate your support and understanding.

    We will include this fix on our Next release and we will keep you updated

    Hope you understand

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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