Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support David G

    (@gravid7)

    Hi @inventis,

    Can you please contact us from our website? So, we can take a deeper look and help you.

    Thread Starter inventis

    (@inventis)

    Hi David – the only way to contact you is to pay – and I am not paying for a plugin I have paid for which is faulty – its a common issue and I feel your support is not very good.

    Alternatively how can I roll back to 6.0.6

    Plugin Support David G

    (@gravid7)

    Hi @inventis,

    I debugged the issue on our multiple setups but couldn’t find any issue.

    But I make a quick fix for you. Can you find the attached file and replace it with the given path?

    File: class-wcj-orders-shortcodes.php
    Path: wp-content/plugins/booster-for-woocommerce/includes/shortcodes/class-wcj-orders-shortcodes.php

    Can you please replace the above file and review whether the issue is fixed or not?

    Source files: https://drive.google.com/file/d/1x8xazBL1k5W2JGDEvWa5ii1Sil-BifDl/view?usp=drive_link

    Thread Starter inventis

    (@inventis)

    Hi David,

    I am using the paid version of Booster – will the fix still apply?

    The issue also happens on emails – the shortcodes are missing – if you send the same email a minute later it works; its like the email/pdf get sent before the shortcodes have generated the data. As they work shorty after.

    Also we use object cache – has this been tested?

    Not only me multiple people have raised shortcode issues

    Thread Starter inventis

    (@inventis)

    doesn’t look like it has fixed it – 2nd invoice all blank

    Plugin Support David G

    (@gravid7)

    Hi @inventis,

    Could you please let us know which plugin are you using? So we can check and help you.

    Booster Pro for WooCommerce
    Booster Plus for WooCommerce
    Booster Elite for WooCommerce

    Hi David,

    We have still the same problem as @inventis. It is it’s really annoying.

    We use Booster Plus for WooCommerce.

    Thread Starter inventis

    (@inventis)

    Booster Plus for WooCommerce – as you can see its not just me who has this issue. I have had to use a different plugin for invoices as its been broke for months

    Having the same issue here, it’s disconcerting that 4 months later this hasn’t been updated. Has a fix been provided?

    • This reply was modified 11 months, 1 week ago by daisycutter.

    Solution to this issue found by @nickvani on another post for those who are following this thread:

    if you are still experiencing this issue the following setting fixed the problem for me:
    Booster > Plugins > Emails & Misc. > General > Shortcodes Options:
    Enable “Booster’s order shortcodes display forcefully”

    https://ibb.co/7rbjJnf

    Thank you @nickvani

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Booster Invoice Pdf Missing Data’ is closed to new replies.