Booking Notifications Issue

  • Resolved adywilde2024

    (@adywilde2024)


    5 months, 2 weeks ago

    When person A books the email booking doesn’t come through until Person B books then person B’s confirmation doesn’t come through until person C books and so on but although person Bs email didn’t come through until the next person booked person B was able to be seen in the bookings pending inside the site?

    This is causing a lot of issue due to losing customers as we wasn’t aware

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  • Plugin Support jaysupport

    (@jaysupport)

    Hi ady,

    That’s a very strange issue. Not something I’ve ever heard of or seen happen before. Do you mean the email that gets sent to the admin, or the one to the customer? If the admin, is the customer email okay?

    Could install an email logging plugin (e.g. Ultimate WP Mail) and make a new booking? Does the email at least show in the log right away?

Viewing 1 replies (of 1 total)
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