Booking is closed when it should not be

did you already enable option Events > Settings > Bookings > General Options > Allow guest bookings?

@angelo_nwl,
No, we are a private club and only pre-registered users can book events. So the setting is set to No. I did find out I have to remove the check mark on “subscriber”. So my setting of the event is “Available For Logged in Users” and leave the wp-user role boxes unchecked. Then booking is available.

My follow-up question is, when a user registers with EM is his/her information entered in WP database as a WP user? I thought it was the case and hence I checked the “Subscriber” box when I create an event ticket. Checking that box caused the problem. How does EM handle EM-registered users and what is it relationship with WP users? It is important for our use case because we will also need to install a membership plugin. I am looking for one that is compatible with EM in terms using a common user database.

Along the same line, can you recommend a membership plugin that works well with EM?

at the moment EM supports s2member – https://wp-events-plugin.com/blog/2013/08/14/events-manager-5-5/

Thanks @angelo_nw, it is helpful.
Does EM use WP-User database table when registering users? Or EM has its own user table, independent of WP-User table? I have in mind a membership plugin that uses WP-User table. If EM uses WP-User table it would be great for our use case.

Hello,

When you’re creating Tickets, You could restrict a ticket to be available only on certain User Roles. You could do this under the Ticket Options. (https://take.ms/2GmXd) Please do note that when a Ticket is not available even though the event is still on going, Then it would show as closed.

ie: You created a ticket that is only available for the User Role “VIP Members”, Then when a user logged-in as not VIP, let’s say “Standard User Role”, Then He would see the event as closed because event ticket is only available to the specific user roles only.

Thanks.