Booking Form Issue in Elementor Templates

  • Resolved kainz2307

    (@kainz2307)


    3 months, 2 weeks ago

    Hello, thanks for your help before and somehow I end up needing your advice again. So the problem is I’m using Multi-Scroll widget from a plugin named “Premium Addons for Elementor” and instead of adding the shortcode directly to the main page, I have to add it to the Elementor Template and use the templates with the widget. The booking calendar is loaded properly, but after I chose the date and time and press confirm button to move to next step, nothing happened. Even when I chose “move automatically to next step” in Webba settings, nothing happened as well. I added the shortcode to a blank page and they still work perfectly, so I assume the problem lies with the widget and how I used the shortcode inside Elementor template.

    Do you have any idea why it happened? Right now I don’t add the booking on the main page and decide to use direct link to the page with booking form only. I understand the problem doesn’t lie with Webba plugin, I just wonder what can be the cause of it.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebbaPlugins

    (@webba-agency)

    Hello,

    I’ll be happy to help.

    Could you please clarify where the problem can be seen in action? Maybe you can create a separate page?

    Thread Starter kainz2307

    (@kainz2307)

    Thank you so much for your fast reply. Here is one page I created for testing:

    test

    Plugin Author WebbaPlugins

    (@webba-agency)

    It looks like this might be a compatibility issue. I’d love to help, but unfortunately, we’re unable to resolve it at this time. I’m really sorry about that.

    Thread Starter kainz2307

    (@kainz2307)

    No problem at all. I also guess the template and the widget mess up the booking, I also don’t really like the idea of putting the form inside a template and then another widget like this, it will easily cause problem to the website. Thank you anyway for your help, have a nice day.

    Plugin Author WebbaPlugins

    (@webba-agency)

    Thank you for your understanding. If a solution is found, we will certainly share it here.

Viewing 5 replies - 1 through 5 (of 5 total)
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