Booking Event After Start – Are started events bookable?

  • Resolved morphjk

    (@morphjk)


    4 years, 2 months ago

    So I turned on the option for being able to book into events after they have started but I can’t do it as the session drops off the calendar once it has started.

    I have also purchased the ORDER FOR CUSTOMERS license so that the admins can do it but we can’t do it either as we also can’t see the event on the calendar anymore.

    Is it something that needs setting in the calendar display?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author yoancutillas

    (@yoancutillas)

    Hello,
    The events are retrieved from “now” by default, you need to set a past date in Booking Activities > Booking forms > your form > Calendar settings > Availability tab > Opening option

    Then, make sure that the “Are started events bookable?” option is enabled in Booking Activities > Settings > General tab.

    Thread Starter morphjk

    (@morphjk)

    There doesn’t seem to be an Opening Option under the Availability tab. There is a section called Past Events where I can turn on display past events and make past events bookable. Is that what I want

    Plugin Author yoancutillas

    (@yoancutillas)

    Can you please double check? It is the third option. You have “At the earliest”, then “At the latest” and then “Opening”.
    If you can’t see it, can you send me a screenshot of the dialog?

    Thread Starter morphjk

    (@morphjk)

    This is what I have:

    https://1drv.ms/u/s!As8cY_lzwbaigoEftJJAO6eD3HwQDQ?e=CPPA6h

    Plugin Author yoancutillas

    (@yoancutillas)

    Thank you,
    Can you update Booking Activities and its add-ons to their latest version?

    Turn OFF the “Make past events bookable” option if you only want the started events to be bookable. This option will make totally past events bookable. Unless if that is what you want of course.

    – You have set the “Opening” to January, 1st 2020.
    – Make sure that the “Are started events bookable?” is turned ON in Booking Activities > Settings
    – Make sure you have set your timezone in Booking Activities > Settings > Calendars Timezone
    – Make sure Booking Activities and its add-ons are up to date

    Then you should be able to book started events from that form.

    Thread Starter morphjk

    (@morphjk)

    Thanks. I’ve updated it.

    I set teh opening to January 1st 2020 as it didn’t display the calendar without that. Also I did turn on the “Make past events bookable” option so that we could go back and add people in who failed to book in.

    Everything else was set as outlined and all working as we want now.

    Plugin Author yoancutillas

    (@yoancutillas)

    Perfect, thank you for your feedback!

Viewing 7 replies - 1 through 7 (of 7 total)
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