booking emails not sent and double captcha code

Concerning the captcha: I think your form format is wrong there. What is your format setting for the rsvp form?
Concerning the emails: are your mailserver settings correct? Your provider can help you there …

the form format is the default one:

<table class='eme-rsvp-form'>
            <tr><th scope='row'>Nom et Prénom* :</th><td>#_NAME</td></tr>
            <tr><th scope='row'>E-Mail* :</th><td>#_EMAIL</td></tr>
            <tr><th scope='row'>Téléphone :</th><td>#_PHONE</td></tr>
            <tr><th scope='row'>Places* :</th><td>#_SEATS</td></tr>
            <tr><th scope='row'>Commentaire :</th><td>#_COMMENT</td></tr>
            #_CAPTCHAHTML[<tr><th scope='row'>Veuillez s'il vous pla?t entrer le code affiché ici:</th><td>#_CAPTCHA</td></tr>]
            </table>
            #_SUBMIT

The cancel form format:

<table class='eme-rsvp-form'>
            <tr><th scope='row'>Last Name*:</th><td>#_LASTNAME</td></tr>
            <tr><th scope='row'>First Name*:</th><td>#REQ_FIRSTNAME</td></tr>
            <tr><th scope='row'>E-Mail*:</th><td>#_EMAIL</td></tr>
            #_CAPTCHAHTML{<tr><th scope='row'>Please fill in the code displayed here:</th><td>#_CAPTCHA</td></tr>}
            </table>
            #_SUBMIT

I am asking my provider for the emails.

You’re using “[” and “]” in the first occurence of #_CAPTCHAHTML, should be “{” and “}”

Ok thanks Franky, this solved the captcha display problem.

Now, can you tell me which protocol EME is using to send mail ? Because my provider doesn’t see any errors in the logs…

Thanks !

For that you have the settings page. Go to EME settings, tab “Mail” and make sure the first option “Enable the RSVP e-mail notifications?” is “on”.
Then at the bottom of that settings page you can select the protocol, port, authentication etc …

Yes it’s ‘on’, I just checked.

Oh…ok, I changed the protocol from Qmail to sendmail, now it’s working.
Any reason ?

Thanks

Reason? Yes: you probably don’t have qmail on your server …

I’m having problems too…tried using SMTP. What criteria decides which method you use? I’m on GoDaddy

If you are having trouble with what method you should use, ask your provider. For smtp, they can give you the info needed. “wp mail” uses the wordpress way of sending mails, so you can always try that too.

Thanks a lot Franky.
Your plugin is great and your support is priceless.

??