Booking Button not working

  • Resolved peterparker1

    (@peterparker1)


    3 years, 5 months ago

    I bought this plugin and all the add-ons to setup a travel website. Unfortunately the “Trip Fixed Starting Dates” is not working properly. Booking buttons for journeys with a date in November and December are not working. The booking form just does not open.

    Getting this error: 

    Uncaught TypeError: Cannot read properties of undefined (reading 'getTimezoneOffset')
    at Object.onChange (wte-public.js?ver=5.2.2:1)
    at pe (fpickr.js?ver=4.6.9:2)
    at Object.E.w.setDate (fpickr.js?ver=4.6.9:2)
    at t (wte-fixed-departure-dates-public.js?ver=2.3.4:1)
    at HTMLButtonElement.<anonymous> (wte-fixed-departure-dates-public.js?ver=2.3.4:1)

    I installed the WP Travel Engine and Trip Fixed Starting Dates plugins on several different fresh wordpress installations. No other plugins or CSS. With the default wordpress theme and using the travel agency pro theme. Same problem.

    Please see here on my test website: https://roger.gerstner.cc/trip/reise-test/

    The support is not able to solve the problem for weeks now!!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter peterparker1

    (@peterparker1)

    Or see here on another test wordpress installation:

    https://shared-flamingo.jurassic.ninja/trip/test-reise/

    – This page will self destroy in 7 days from now.

    Thread Starter peterparker1

    (@peterparker1)

    I just tried different Operating Systems and Browsers on different devices with browserstack.com

    Turns out the booking button works with windows 8.1 on edge, chrome and firefox. Windows 7, 8 and 10 are not working with any browser!

    Also it works on some Android devices (not emulated, real devices).

    But it doesn’t work on any ios or MacOS System/Browser.

    Thread Starter peterparker1

    (@peterparker1)

    I just found out you don’t even need a VPN. I changed the timezone on my Macbook to Kathmandu, Nepal and it works when I refresh the page on chrome! I don’t even have to restart. ?? Please fix that! Can’t be this hard. ??

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hello @peterparker1,

    I have talked with the development team and they have figure out the issue and the issue is only seen on two months November and December only.

    They will soon fix the issue and release an update to the plugin.

    Thank you.

    Thread Starter peterparker1

    (@peterparker1)

    Thank you, but your email support said already 2 weeks ago that your development team will look into it.

    I will close this topic and change my review as soon as this is working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Booking Button not working’ is closed to new replies.