Booked Time Still Available

  • Resolved mlobrutto

    (@mlobrutto)


    6 years ago

    When someone makes an appointment, the timeslot still shows available. How do I change the setting to once someone makes the appointment, the time is no longer available?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author croixhaug

    (@croixhaug)

    Hi @mlobrutto, thanks for getting in touch, could you send a link to your booking form so that we could test it and look for any error messages? You can include the link here, or send it to us directly at [email protected] so you don’t have to post it publicly.

    Thanks,
    Nathan

    Thread Starter mlobrutto

    (@mlobrutto)

    Here is the page where the plugin is located… I am having to go in an manually block the booked times –

    https://barwickroadchurch.org/christmas-photo-shoot

    Thanks

    Plugin Author croixhaug

    (@croixhaug)

    Hi @mlobrutto, thanks for reporting this issue. I’ve not seen this on any other installs, so I’d like to figure out what’s going on here. I’ve got a few followup questions for you:

    1. “I am having to go in an manually block the booked times” How are you manually blocking times? You’re able to get them blocked and then they’re unavailable for booking?

    2. Do you have any caching plugins installed? If so, if you could temporarily disable them, I’d like to rule out any caching plugins, proxies, external performance services, etc. that might be connected to this site.

    3. Where is this site hosted? Any details about the hosting environment would be helpful. This info should be sent directly to [email protected] for security reasons.

    4. What other plugins are active on your site? There aren’t any known conflicts, but it might be helpful in tracking this down. This info should be sent directly to [email protected] for security reasons.

    Thanks,
    Nathan

Viewing 3 replies - 1 through 3 (of 3 total)
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