BoldGrid Easy SEO not working as described

  • Resolved Jak

    (@123456jk)


    2 years ago

    Hi,

    Just installed BoldGrid Easy SEO plugin and noticed that it does not work, and either does not show up as in your description. Also, the features in the screenshots you are showing are not the same as in the installed plugin.

    What I am missing after the installation:

    – the recommendation bullets (red, green, yellow) are missing
    – characters count is missing for the title and description

    Would you please let me know why this plugin does not work as described or are there other settings to be done in order to have it working properly? Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Jak

    (@123456jk)

    still waiting to your reply

    Plugin Support Jesse Owens

    (@jessecowens)

    Hi @123456jk –

    Sorry for the late reply, our team has been off for the US Thanksgiving holiday.

    We’re aware of a bug that prevents the word count from being updated, and we’ve made it a priority to get an update pushed out this week.

    That being said, you also mentioned that all of the “stoplight” indicators are missing, and that usually means there’s some other plugin creating a Javascript conflict. There’s a couple of things you can check to see if this is the case.

    First, try disabling any other plugins that add functionality to the editor screen. Also, check your browser’s error console and let us know any errors you see there. In Chrome, you can open the console with Ctrl-Shift-J.

    Plugin Support Jesse Owens

    (@jessecowens)

    Hi 12345jk-

    It’s been about a week since we’ve heard back from you, so I’m marking this thread as “resolved.” If you’re still having trouble, please feel free to reach out in a new thread and we’ll be happy to help!

Viewing 3 replies - 1 through 3 (of 3 total)
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