Blurry catalog images before clicking

Hi there,

It sounds like caching might be involved here – have you tried clearing the cache on your site/browser (or deactivating the caching plugin involved)? Also, would you mind sharing a copy of your system status report as found under **WooCommerce > System Status**?

Hello,
I’ve tried clearing the cache, but nothing changed.
Here it is the system status report:

### WordPress Environment ###

WordPress address (URL): https://huzume.com
Site address (URL): https://huzume.com
WC Version: 3.7.0
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.2.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.2.22
PHP Post Max Size: 32 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.65.3
OpenSSL/1.0.2s

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.27-MariaDB
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.7.0
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 6.72MB
Database Data Size: 5.82MB
Database Index Size: 0.90MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 1.82MB + Index: 0.04MB + Engine MyISAM
wp_postmeta: Data: 2.21MB + Index: 0.61MB + Engine MyISAM
wp_posts: Data: 1.66MB + Index: 0.14MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (10) ###

LayerSlider WP: by Kreatura Media – 6.8.4
Bridge Core: by Qode Themes – 1.0.5
Contact Form 7: by Takayuki Miyoshi – 5.1.4
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.2
Qode Instagram Widget: by Qode Themes – 2.0.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.1
Slider Revolution: by ThemePunch – 5.4.8.3
The Events Calendar: by Modern Tribe
Inc. – 4.9.8

WooCommerce: by Automattic – 3.7.0
WP Fastest Cache: by Emre Vona – 0.8.9.8

### Inactive Plugins (2) ###

Akismet Anti-Spam: by Automattic – 4.1.2
Hello Dolly: by Matt Mullenweg – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 - /index.php/shop/
Cart: #15998 - /index.php/cart/
Checkout: #6 - /index.php/checkout/
My account: #7 - /index.php/my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Bridge Child
Version: 1.0.0
Author URL: https://www.qodethemes.com/
Child Theme: ?
Parent Theme Name: Bridge
Parent Theme Version: 18.1
Parent Theme Author URL: https://qodethemes.com/
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: bridge/woocommerce/cart/cart-empty.php
bridge/woocommerce/cart/cart-shipping.php
bridge/woocommerce/cart/cart-totals.php
bridge/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.7.0
bridge/woocommerce/cart/shipping-calculator.php
bridge/woocommerce/checkout/form-coupon.php
bridge/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
bridge/woocommerce/content-product.php
bridge/woocommerce/content-single-product.php
bridge/woocommerce/global/form-login.php
bridge/woocommerce/global/quantity-input.php
bridge/woocommerce/loop/add-to-cart.php
bridge/woocommerce/loop/loop-start.php
bridge/woocommerce/loop/pagination.php
bridge/woocommerce/loop/rating.php
bridge/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0
bridge/woocommerce/loop/sale-flash.php
bridge/woocommerce/myaccount/form-login.php
bridge/woocommerce/myaccount/form-lost-password.php
bridge/woocommerce/myaccount/my-address.php
bridge/woocommerce/myaccount/my-orders.php
bridge/woocommerce/single-product/add-to-cart/external.php
bridge/woocommerce/single-product/add-to-cart/grouped.php
bridge/woocommerce/single-product/add-to-cart/simple.php
bridge/woocommerce/single-product/add-to-cart/variable.php
bridge/woocommerce/single-product/related.php
bridge/woocommerce/single-product/sale-flash.php
bridge/woocommerce/single-product/tabs/additional-information.php
bridge/woocommerce/single-product/tabs/description.php
bridge/woocommerce/single-product/tabs/tabs.php
bridge/woocommerce/single-product/up-sells.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 2
Oldest: 2019-09-13 12:16:47 +0000
Newest: 2019-09-25 15:31:41 +0000

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Hello @lauraoam,

Thanks for sending over the System Status Report. I took a look at your site and the images do appear to be a bit blurry to me too. However, when I click on them and then come back, they still look a bit blurry.

Here’s what the shop looks like for me when I view it initially:

I took a closer look at one of the images, it looks like the file itself is a bit blurry.

https://huzume.com/wp-content/uploads/2019/09/rochie2.jpg

How does that file compare to what it looked like before it was uploaded?

Hello @lauraoam,

It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please let open up a new topic and we’ll be happy to help out.

Take care