Blurred product images in the category view

  • Resolved Nico Marcuz

    (@nick7766)


    3 years ago

    Strange effect!

    When I look at category pages on our shop, they look fuzzy from the way they are displayed in Chrome Desktop.
    However, if you click on a single product and then switch back to the category display, this single product appears sharp (using the example of Camino Portugues Central) whereas the other products are still displayed blurred.

    Anyone an explanation for this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Nico Marcuz

    (@nick7766)

    Here the korrect sitelink

    https://www.hello-world.net/produkt-kategorie/camino-portugues/

    Abiola Ogodo

    (@oaoyadeyi)

    The best way to determine what’s causing this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter Nico Marcuz

    (@nick7766)

    @oyadeyi thnx for reply.

    We test this at our staging with no plugin and 20/20 standardtheme. no changes.

    Can you see our problem in your browser too?

    Mike W

    (@nixiack8)

    Hi @nick7766,

    We are not really seeing blurry images, using Chrome it looks like this.

    If you are still seeing blurry images try to check in a different browser to see if it is something on that browser. Also even though it was tested with a different theme, as of WooCommerce 3.3 all images are governed by the theme. It is best to use a different browser to test when switching themes to rule out browser cache being an issue.

    Try to test again and let us know the results! If it is still not working, please post the System Status Report here with the test site that has the urL, and just 2020 + no other plugins than WooCommerce active. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Hi @nick7766,

    Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now.

    If you’re still having trouble, please open up a new topic and we’ll be happy to help out.

    Take care

Viewing 5 replies - 1 through 5 (of 5 total)
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