blue screen loading error

  • lucas992

    (@lucas992)


    3 months ago

    My website was working perfectly until one day it crashed and I didn’t know what to do. I contacted the host, they told me that they found an error in the wordfence plugin, pointing out an error line 153. As a result, they deactivated the plugin and then it gave an error in the load.php file line 651. I’m not finding a solution, the website hasn’t changed for this to happen.

    I’ve already uninstalled the plugin, updated WordPress, downgraded it, made backups from other years and nothing makes it work. It always stays on this blue screen.

Viewing 1 replies (of 1 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi lucas992,

    Thank you for sharing the details of the issue you’re experiencing.

    From your description, it seems the error might not be directly related to the LearnPress plugin but rather to the Wordfence plugin or another underlying issue with your WordPress installation. However, if you are using LearnPress and suspect that it might be contributing to the problem, we recommend taking the following steps:

    1. Create a Free Support Ticket:
      • Visit our official LearnPress forum.
      • Click on the “Support” section to?create a free support ticket with the subject?“lucas992 – blue screen loading error”.
      • Include the subject and details of your issue to help our development team understand the situation better.
    2. Provide Detailed Information in the Ticket:
      • Describe the problem, including any error messages or logs.

    Our team will review your ticket and investigate the issue to provide the best possible solution.

    We appreciate your patience and understanding!

    Best regards,
    Brianvu-tp

Viewing 1 replies (of 1 total)
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