Blog not appearing

  • Hi there.

    This morning my blog (superjux.com), WP 2.7, was working fine, but now I’m getting either a 500 server error or a blank page after a lot of lag. I called my hosting company (Bluehost) and they said I must have a script running that is messed up, althogh I’m not convinced that is the problem. Can anyone point me in the direction of something (or someone) that could possibly help? I’ve been using WP for years and never had any problems like this.

    Thanks in advance.

    Hilary

Viewing 2 replies - 1 through 2 (of 2 total)

  • I had a similar problem recently. My host is also bluehost.com. My account was temporarily suspended due to massive amounts of slow queries.

    When I talked to Bluehost support, she told me that although my installation of wp showed as 2.7, her end of things showed a 2.6 installation. She told me they had seen similar problems in the past when the original wp installation was handled via the Fantastico installer (which was how I installed wp 2 years ago).

    The problem was resolved by re-installing wp 2.7 using the SimpleScripts installer instead. Bluehost did this while I was on the phone with them (you just gotta love Bluehost support). I have had no problems since.

    Although I never found out what the underlying problem was, it had something to do with the Fantastico installation. By using SimpleScripts everything was resolved. The SimpleScripts link is in your Bluehost cpanel.

    Thread Starter superjux

    (@superjux)

    I called and finally got a tech guy who was nice and willing to help out. I was able to convince them that the 500 server error was in fact THEIR error and boom, it’s back. Unfortunately it took 7 hours. Bluehost is not on my list of favorite companies at the moment.

    Thanks anyway Ody, and I hope you have better luck!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Blog not appearing’ is closed to new replies.