Blocksy companion incompatiblity

  • Resolved lfalvaz

    (@lfalvaz)


    3 years, 9 months ago

    Hello,

    The plugin is generating a critical php error when used in conjunction with the blocksy theme and its companion. Here’s the debug log:
    [10-Feb-2021 01:31:05 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_parent_id() on bool in /sites/staging.vinoselkiosco.com/files/wp-content/plugins/klaviyo/includes/wck-viewed-product.php:12
    Stack trace:
    #0 /sites/staging.vinoselkiosco.com/files/wp-includes/class-wp-hook.php(287): load_viewed_product()
    #1 /sites/staging.vinoselkiosco.com/files/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
    #2 /sites/staging.vinoselkiosco.com/files/wp-includes/plugin.php(484): WP_Hook->do_action()
    #3 /sites/staging.vinoselkiosco.com/files/wp-includes/script-loader.php(2004): do_action()
    #4 /sites/staging.vinoselkiosco.com/files/wp-content/plugins/blocksy-companion-pro/framework/premium/features/content-blocks.php(751): wp_enqueue_scripts()
    #5 /sites/staging.vinoselkiosco.com/files/wp-includes/class-wp-hook.php(287): Blocksy\ContentBlocks->Blocksy\{closure}()
    #6 /sites/staging.vinoselkiosco.com/files/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
    #7 /sites/staging.vinoselkiosco.com/files/wp-includes/plugin.php(484): WP_H in /sites/staging.vinoselkiosco.com/files/wp-content/plugins/klaviyo/includes/wck-viewed-product.php on line 12

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hi @lfalvaz

    Thanks for providing the stack trace. We may follow up if we need additional information to re-create this issue. We will take a look into this and patch it.

    Best,
    Klaviyo

    Thread Starter lfalvaz

    (@lfalvaz)

    Thanks for your reply. feel free to reach out, i can give you access to one of my staging environments presenting the problem.

    Plugin Author klaviyo

    (@klaviyo)

    Hi @lfalvaz

    That would be great if you could provide access. I’m unable to re-create the fatal error by installing and activating Blocksy companion and theme and navigating to a product page. Could you please also provide additional instructions on how to re-create the issue you’re seeing?

    Best,
    Klaviyo

    Thread Starter lfalvaz

    (@lfalvaz)

    Hello,

    No worries, The blocksy team have updated their theme and plugin to avoid the critical error.

    Plugin Author klaviyo

    (@klaviyo)

    Hi @lfalvaz

    Thanks for following up with the additional information. Please let us know if you encounter any additional issues.

    Best,
    Klaviyo

    hi @klaviyo i am having this error every time I want to activate blocksy plugin.

    Fatal error: [snuffleupagus][disabled_function] Aborted execution on call of the function ‘curl_setopt’, because its argument ‘$option’ content (81) matched the rule ‘Please don’t turn CURLOPT_SSL_VERIFYHOST off.’ in /home2/versfeld/public_html/wp-includes/Requests/Transport/cURL.php on line 150

    Plugin Author klaviyo

    (@klaviyo)

    Hi @versie14

    The error message you’ve shared is different from the OP’s. Is there more to the stacktrace that identifies this issue as related to Klaviyo’s plugin? Additionally, if you disable the Klaviyo plugin and then attempt to activate the Blocksy plugin do you still receive the same error message?

    Best,
    Klaviyo

Viewing 7 replies - 1 through 7 (of 7 total)
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