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  • Plugin Support stephanieliy

    (@stephanieliy)

    Hi @afreshup,
    Glad you reached out.

    First, send along your system information. You can do this by navigating to Donations > Tools > System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    I’m not able to hop into sites or request credentials for that here, but your system information will give me a good starting point.

    If you suspect a plugin conflict, I’d recommend using our Health Check Tutorial to give things a look.

    Let me know if you have any questions in the meantime, I’m happy to help.

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there, I work with GiveWP and I was just experimenting with this block plugin today and experienced something very similar. I was able to get a workaround going by essentially configuring and saving the block once I had every setting changed. My guess is that there’s something off about the default values of the form compared to what’s shown in the block settings and it’s just making it impossible to save the block if you haven’t physically changed every option. Definitely something we need to fix.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Blocks not saving’ is closed to new replies.